Signs it is time to revisit uptime monitoring
There is no clever trick in this one, just a handful of decisions worth making deliberately. A few signals that uptime monitoring is due some attention.
The realistic threat for most small businesses is automated and opportunistic, not targeted. Write the reasoning down alongside the decision, because the reasoning is what changes first.
The signals
- Nobody can say when it was last reviewed
- The answer depends on who you ask
- You should not learn about downtime from a customer
- Monitor the checkout, not just the homepage
How to approach it
Alerts nobody acts on are just noise. This is the sort of thing that compounds, quietly, in both directions. Check it against what you would want a competitor's site to get wrong.
The short version
The cheapest security work is the boring kind done on a schedule. Three things worth confirming about uptime monitoring before you move on:
- Someone can say what the current setup is without going to look
- You should not learn about downtime from a customer — and you know whether that is true here
- There is a way to tell whether the last change to this helped
The point is not perfection, it is knowing which of these you have consciously chosen to skip.